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Level 3 Information Communications Technician Apprenticeship

Apprenticeship standard: Information Communications Technician

If you’re starting out in IT, our Level 3 Information Communications Technician Apprenticeship provides a comprehensive foundation in managing essential IT systems, equipping you with the skills to ensure smooth and effective IT operations in your organisation. 

Gain extra professional certifications on top of your qualification
Flexible delivery options designed to fit around your schedule and learning style
Fully qualified Performance Coaches and industry-leading tutors bring their firsthand expertise to your studies

Apprenticeship Overview

With our Information Communications Technician Apprenticeship, you’ll gain a broad range of knowledge and skills of the essential components that make up IT operations – enabling you to support the business’ IT infrastructure in a helpdesk role.  

This apprenticeship will build your skills across network configuration, virtualisation and cloud, software installation and testing, data management and cyber security.  

Key to an end-user centric role, you’ll develop strong communication and problem-solving skills, being able to identify and undertake fault diagnosis and rectification, as well as continual maintenance and updates to hardware and software, ensuring seamless service delivery.  

Who is the programme for?

This apprenticeship is ideal for those starting a career in IT support. Suitable roles include: 

  • IT Support Technician 

  • IT Helpdesk Technician 

  • IT Infrastructure Technician 

  • Network Technician 

Where will the programme take you?

Upon completion you’ll have a solid foundation to build a successful career in IT support. You’ll also be able to progress into a more specialist field and expand your options further through the Level 4 Network Engineer or Level 4 Cyber Security Technologist.   

Who's eligible?

Eligibility can vary depending on the requirements of the individual employer, but typically includes: 

  • A minimum of five GCSEs with grades 9 to 4 (A* to C), including English and maths 

OR  

  • Relevant work experience 

To apply for this programme you must be employed in a relevant role. 

Apprenticeship information

Duration
17 months
Start Dates
Monthly
Application deadline
2 weeks before start date
Study modes
Choose from online live or face-to-face learning, either monthly or intensive blocks
Cost
£15,000levy funded
Free for Learners
95% government funded for non-levy payers
Apprenticeship standard
Information Communications Technician

Download more information

Choose the UK's leading professional apprenticeship provider

Your success is our businessWe begin with specialist onboarding and guidance – aligning your personal goals with wider business objectives – to craft plans that deliver maximum mutual impact.
Learn from the best, become the bestFully-qualified Performance Coaches and industry-leading tutors bring their firsthand expertise to your studies – empowering you to become a master.
Best practice makes perfectHands-on learning through practical scenarios and our virtual learning platform ensures you have the knowhow to perform in the professional world.
Back-up that stacks upEducational psychologists and career mentors. Performance coaches and mental health specialists. You’ll have an entire multidisciplinary team behind you.
AI predicted performanceWe don’t just plan performance. We predict it. Our AI-driven model uses data to anticipate progress, adjusting in real-time to optimise success.
See it for yourselfPerformance trackers mean you can share your performance with managers, keeping them up to speed with key insights to observe progress and create better outcomes.

Frequently asked questions

If you can’t find the answer to a question, our advisers will be happy to help.

To apply for a BPP apprenticeship programme you should be employed in a relevant role and have the approval of your employer.

You will need to create an account after which you can choose and apply for the relevant programme.

Related apprenticeships

Level 4 Network Engineer Apprenticeship

Gain the essential skills for configuring, managing, and securing network systems and master how to lay a solid foundation on which every piece of IT operations is built upon.  
View apprenticeship

Level 4 Cyber Security Technologist Apprenticeship

Build the hands-on skills to implement technical and procedural controls to monitor, detect, and respond to cyber security threats, maintaining digital data integrity and confidentiality. 
View apprenticeship

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